The function of the voicemail transcription is to let us read it easily. This is a very convenient feature in scenarios where we can't listen to the voicemail, which is why the iPhone visual voicemail not working is a genuine problem people face.
There are a lot of the times when it is not convenient for us to use our phones even if it is for listening to voicemails like in meetings and even movies. Being able to read the transcript helps us know whether our immediate attention is needed in the matter or not. In cases where visual voicemail not working was an issue for users, it could cause them to miss out on important voicemails just because they couldn't listen to it.
If you recently updated your iPhone 6s or 7 to iOS 11 or 11.1, then you must have noticed how the visual voicemail is not available. This can be very confusing for the users. Although it is unusual, it is still a fairly common problem. To help with your problem of visual voicemail not working, we have come up with a list of tips that should help to eliminate the problem altogether.
1. Checking your network connection
2. Turning the airplane mode on/off
3. Resetting the network settings
4. Listening to a voicemail
5. Rebooting your phone
6. Updating your iOS Carrier/Version
1. Checking your network connection
One of the common reasons why you might be having the problem of visual voicemail not working is because of poor network connection. So, it is important that you check how strong or weak your device's network connection is. But, if you have already tried this method then don't worry as we have more.
2. Turning the airplane mode on/off
Many users have successfully been able to fix their iPhone visual voicemail not working problem by trying out this method. All you have to do is to go to the Settings, click on the Airplane logo to turn it on and then click on it again after 30 seconds to turn it off.
3. Resetting the network settings
Contrary to popular belief, resetting your iPhone to factory reset won't erase any of your precious data. What it does is that it changes any of the settings back to the way it was before someone manually changed it. Just remember the password to your Wi-Fi connection that is all you will need to fix the problem of iPhone visual voicemail not working problem anyway. Go to Settings, General, press on Reset Network Settings to initiate the process.
4. Listening to a voicemail
Some people complained that when they listened to a single voicemail and then hung up, all the voicemail appeared. You could give this method a try and see if it fixes the problem of iPhone visual voicemail not working for you.
5. Rebooting your Phone
You should try to restart your iPhone and then reboot it if restarting doesn't work. If you have an iPhone 6s, then hold down and keep pressing the power button along with the home button until you can see the Apple logo on your screen.
If you use an iPhone 7, you will press the volume down and home button until you can see the Apple logo. For users of iPhone 8 or X press the volume up key and then release it quickly. After that, press the volume down key and release it in the same manner until you can see the Apple logo appear on the screen. This should solve the problem of iPhone visual voicemail not working effectively.
6. Updating your iOS Carrier/Version
The new versions are so much better than the old ones because they usually come out with bug fixes. In order to update the iOS Settings, go to General, Software Update, and then Update Carrier. In order to check if any new updates have been launched, you could go to Settings, General, see if you have an update available. A pop-up window will appear informing you about it. Gihosoft iPhone Data Recovery is a professional iPhone Data Recovery software to get back all your lost text message, photo, video, call history, note, contact and more from iPhone/iPad/iPod Touch. It offers a full solution to recover your lost data in different tough situations. Besides recovering data directly from iPhone, iPad and iPod touch, it also allows you to recover data from iCloud and iTunes backup files. What's more, it supports Smart Recovery modes that can find your iPhone data quickly.
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All of these solutions have helped a lot of people in solving the visual voicemail not working issue, and it should definitely help you out as well.
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